FAQ
Adjust my watch?+
Click here for tutorial
Delivery time?+
Free worldwide shipping.
- Europe: 4–5 business days with express shipping
- International: 5–6 business days with express shipping
- Europe: 4–5 business days with express shipping
- International: 5–6 business days with express shipping
Can I cancel my order?+
We completely get it, we change our minds too!
Write us an email and we will analyze each case. Some orders are in pre-order and we cannot cancel them.
Write us an email and we will analyze each case. Some orders are in pre-order and we cannot cancel them.
2-year warranty on watches?+
MONTRÈ NOBLE offers a 2-Year warranty on watches purchased directly on our webshop.
The warranty covers manufacturing defects due to faulty material or workmanship only on the watch components itself (movement, case, bracelet or strap, hands and indexes) under normal condition of use.
Other components or areas not included in the above will not be covered by this warranty.
The warranty covers manufacturing defects due to faulty material or workmanship only on the watch components itself (movement, case, bracelet or strap, hands and indexes) under normal condition of use.
Other components or areas not included in the above will not be covered by this warranty.
Return / exchange a product?+
We offer 60 days return/exchange.
We do everything to make sure our customers love our products, but if you need to return an order or exchange it, we are happy to help. Contact us by clicking here.
We do everything to make sure our customers love our products, but if you need to return an order or exchange it, we are happy to help. Contact us by clicking here.
Difference between Quartz & Automatic?+
When choosing a watch, you might come across terms like "quartz" and "automatic." Here’s a simple breakdown:
Quartz Watches:
Quartz = Battery-powered, accurate, low maintenance.
Automatic = Mechanical, elegant, needs regular use.
Quartz Watches:
- Powered by a battery: Electricity moves the watch hands using a vibrating quartz crystal.
- Accurate: Loses or gains only a few seconds per month.
- Low maintenance: Just change the battery every few years.
- Powered by wrist motion — no battery needed.
- Admired for craftsmanship and tradition.
- Needs to be worn regularly or manually wound.
Quartz = Battery-powered, accurate, low maintenance.
Automatic = Mechanical, elegant, needs regular use.
Lifetime warranty?+
We promise to replace your MONTRÈ NOBLE item if it tarnishes, fades, or accidentally breaks. Just email us a photo of the item along with your order number to watch@montre-noble.com.
Our Lifetime Guarantee applies only to jewelry and not watches. We can't replace lost, stolen, intentionally damaged items, or items damaged by others. Fair use policy applies.
Our Lifetime Guarantee applies only to jewelry and not watches. We can't replace lost, stolen, intentionally damaged items, or items damaged by others. Fair use policy applies.
Lifetime warranty on watches?+
The lifetime warranty covers manufacturing defects such as movement, hands, and dial issues. It does not cover accidental damage, misuse, or unauthorized repairs.
Duties & Taxes?+
No customs or duties on UK, EU, NO, and USA orders.
Condensation in your watch?+
Condensation may appear as small droplets inside your watch. It’s caused by temperature changes creating a vacuum. This can damage the movement if not treated.
Drying tips:
Drying tips:
- Put the watch (crown pulled out) in a sealed bag of rice for 24+ hours.
- Place near a radiator or use a hairdryer (crown pulled out).